Co Kerry's Sean Taaffe receives PHAB Service Star

Co Kerry-based salon owner Sean Taaffe has become the first Irish hairstylist to receive a PHAB Service Star.

PHAB Standard recently relaunched the PHAB Service Stars – an online platform that connects clients with the best industry experts in beauty, nails, hair and barbering. The platform also provides beauty and hair professionals with a measurable benchmark for performance, helping their career progression and business reputation. 

“Every industry has a standard – restaurants have Michelin ratings and hotels have AA,” said PHAB Service Stars founder and CEO Nergish Wadia-Austin. “We think it’s time salon and spa professionals had their own standard too. Hairdressers, colourists, barbers, therapists and nail technicians all demonstrate excellent levels of performance day in and day out, in a highly creative customer-facing industry. The PHAB Service Stars are guided by an advisory board of industry experts, and that is what makes these stars a reliable way of recognising service excellence in our industry.”

“I’m delighted to have received the PHAB Service Star because customer care and service has always been hugely important to me and is something I have always strived to excel in,” said Taaffe. “I’d encourage any professional in the hair and beauty industry to try and attain the star as it will help them to elevate the delivery of their client experience.

“PHAB Service Star applicants have to prove their excellence with their performance results, customer and management testimonials, along with hygiene and environmental best practices. This helps the consumer trust when selecting the best hairdresser, beauty therapist, nail technician, barber and colourist out of a crowd. I’ll certainly be encouraging my team of professionals to do the same in all of my salons.”